Infrasec Service Disruption (Sitoo POS users in Sweden using a control unit from Infrasec are affected)
Incident Report for Sitoo
Resolved
Infrasec are now fully up and running on their secondary site so the operation should be normal again.
Posted Aug 12, 2023 - 13:54 CEST
Update
Note! Only Swedish customers that are using a control unit are affected.
Posted Aug 12, 2023 - 13:48 CEST
Identified
Infrasec, who handles the Control Unit is currently having a service disruption. They are actively troubleshooting the problem and hope to solve it as soon as possible. Until then you unfortunately will have to charge the customers outside of the Sitoo POS app (for instance with cash or a Swish number) and write a physical receipt. Infrasec are currently moving over operations to their secondary data center.
https://status-io.infrasec.se/
Posted Aug 12, 2023 - 13:46 CEST
This incident affected: 3rd Party Integrations.