Sitoo Status Page
Investigating - We are currently experiencing issues with the POS App running on devices with Android Version 14 due to a recently found bug related to taxfree receipts being printed with a LARGE font. Sitoo currently does not recommend upgrading Android devices to Android 14 (API level 34) until a bug fix has been released. Thank you for your patience.
May 16, 2024 - 10:59 CEST

About This Site

Welcome to the Status page for the Sitoo Retail Platform! On this page you can see the status of all services and applications. You can also see incidents in the past. If you want notifications about incidents or scheduled maintenance, please use the Subscribe to updates button. For support and more information: https://support.sitoo.com/hc/en-us

Sitoo Platform Operational
90 days ago
100.0 % uptime
Today
3rd Party Integrations Operational
Sitoo POS Android Degraded Performance
Sitoo POS iOS Operational
Sitoo Support Services ? Operational
Test ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance Database Upgrade Jun 17, 2024 03:00-07:00 CEST
Dear Sitoo POS user,
We will be conducting planned maintenance to our cloud-service to upgrade databases.

How this may affect you:
- During this 4 hour period access to the Platform (APIs and Backoffice) may become limited.
- The Sitoo POS might experience shorter temporary operational disruptions for other tasks: running batch jobs, integrations etc.

What will not be affected:
- The POS will continue to work from the sales perspective.
- Manual card and cash payments will work.

We recommend that you do not carry out backend related tasks during the maintenance window.
If you have questions at any time during this maintenance, you are welcome to reach out to our support team. Call +46 8 5000 93 90

Posted on May 17, 2024 - 14:36 CEST
Past Incidents
May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

Unresolved incident: Sitoo POS on Android Version 14 issue with taxfree receipts.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.