Sitoo Status Page
All Systems Operational

About This Site

Welcome to the Status page for the Sitoo Retail Platform! On this page you can see the current status of all services and applications. You can also see incidents in the past. If you want notifications about incidents or scheduled maintenance, please use the Subscribe to updates button. For support and more information: https://support.sitoo.com/hc/en-us

Sitoo Platform Operational
90 days ago
99.73 % uptime
Today
3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 23, 2021

No incidents reported today.

Apr 22, 2021

No incidents reported.

Apr 21, 2021

No incidents reported.

Apr 20, 2021

No incidents reported.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Resolved - This incident has been resolved.
Apr 16, 13:01 CEST
Identified - We had a minor incident related to an incomplete sync to Sitoo POS.

If you still experience problems logging in to Sitoo POS...
Please log in to your BackOffice and change the PIN of one of your contacts (whichever).
Wait a few minutes and it should work.

Are you in Sitoo POS, but can not make payments, searches, etc...
Go to "Menu" > "Settings" > "Advanced" > "Clear cache".
Apr 16, 13:00 CEST
Update - We are continuing to investigate this issue.
Apr 16, 12:51 CEST
Investigating - We have identified an issue when using Sitoo POS. We will provide an update as soon as it becomes available.
Apr 16, 12:33 CEST
Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.