Resolved -
Sitoo POS Android version 1.4.43 (85) is now available to download and fixes the issue with double scanning. We'll continue to monitoring performance
May 14, 20:49 CEST
Monitoring -
We can confirm that the issue with double scanning has not reoccurred since applying the latest patch release for Sitoo POS Beta 1.4.43 (221)
A production release will be available soon.
May 14, 16:33 CEST
Update -
After analyzing additional logs and data from affected devices we identified the potential issues. We’ve just released a new public beta with a fix addressing this issue. We'll continue to monitoring performance.
May 13, 16:46 CEST
Update -
The issue persists in the public beta. We’re actively analyzing new data and logs to isolate the remaining problem.
May 13, 09:32 CEST
Update -
We've deployed a publuc beta. We'll continue to monitoring performance.
May 9, 18:33 CEST
Identified -
We've deployed an internal beta that addresses the issue. We'll continue monitoring performance and plan to release a public beta tomorrow
May 8, 19:09 CEST
Update -
We have identified several potential issues and are finalizing fixes for them right now
May 7, 16:38 CEST
Investigating -
We are currently investigating an issue affecting a small number of customers, where multiple items (usually two) are added to the shopping cart despite scanning the product only once. This issue has been identified in version 1.4.42 and later. We’ll provide further updates as soon as more information becomes available.
May 6, 17:36 CEST