Resolved -
This incident has been resolved with the new version 1.93. We will continue to monitor the status.
Mar 14, 10:21 CET
Monitoring -
Version 1.93 is now available in the App Store with the following fixes:
• CRM V2 – Customer Addition to Cart
Resolved an issue preventing customers from being added to the cart when the CRM V2 SPI did not return customer transactions.
• Z-Report Numbering
Fixed a bug causing the Z-report ID numbering to reset to 1 instead of continuing sequentially.
We will continue monitoring this closely and provide updates as needed.
Mar 13, 20:36 CET
Update -
We are actively working on resolving the issue and will continue to provide updates as soon as more information becomes available.
Mar 13, 18:14 CET
Identified -
The root cause has been identified, and we are working on a fix.
Mar 13, 14:31 CET
Investigating -
We're currently investigating two related issues affecting Z reports:
1) Z report number series are restarting from 1 unexpectedly (starting from version 1.91).
2) Users who closed Z reports last night may receive prompts to close again, causing the number series and grand totals to reset.
Note: Journal data remains accurate. This issue only impacts the Z report numbering.
The 3 grand total fields in the journal data are also affected, as they reflect the information on the Z reports (moneygrandtotalsales, moneygrandtotalrefund, moneygrandtotalnet)
We strongly reccomend not to upgrade from version 1.90 until a fix is released
Mar 13, 13:31 CET